Terms and Conditions
Welcome to Glossy, an e-commerce store specialising in high-quality silk pillowcases. By accessing and using our website, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using our website.
Ordering and Payment
By placing an order on our website, you agree to pay the total amount due for the products you ordered, including shipping and any applicable taxes. We accept payment by credit card and PayPal. We reserve the right to cancel or refuse any order for any reason at any time.
Shipping and Delivery
We offer shipping to most countries worldwide. The estimated delivery time depends on your location and the shipping method you select at checkout. We are not responsible for any delays or damages caused by the shipping carrier or customs clearance processes. You are responsible for providing accurate shipping information at checkout.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 60 days of the delivery date for a full refund or exchange. The returned product must be unused, undamaged, and in its original packaging. We cover the cost of return shipping unless the product is defective or damaged upon receipt.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Glossy and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content from our website without our prior written consent.
Limitation of Liability
Our liability to you for any loss or damage arising from your use of our website or purchase of our products is limited to the total amount you paid for the products. We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.
Indemnification
You agree to indemnify and hold Glossy, its affiliates, and their respective officers, directors, employees, and agents harmless from any claim, demand, or damage, including reasonable attorneys' fees, arising from your use of our website or violation of these Terms of Service.
Governing Law
These Terms of Service are governed by the laws of the state of 24/02/2023 without regard to its conflict of law provisions. Any dispute arising from your use of our website or purchase of our products shall be resolved exclusively in the state or federal courts located in Australia.
Changes to these Terms
We may update these Terms of Service from time to time. Any changes will be posted on our website, and we encourage you to review them periodically.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at support@glossysilk.com
Last updated: 24 February 2023